About / Resume

Paul Boquet is an IT Administrator and student at Full Sail University.

Click here to download a copy of my resume.

EDUCATION

Full Sail University – Winter Park, FL
Bachelor of Science, Game Design
• Currently enrolled online
• Expected graduation: August 2018
• Developed a playable level in Unity with team of remote classmates
• Developed an analog strategy game with team of remote classmates
• Developed a print-and-play board game

University of Louisiana at Monroe – Monroe, LA
Bachelor of Science, Computer Science
• Completed all computer science classes (no degree)
• Developed code and documentation for faculty’s Curriculum Change Management System
• Worked with ULM web development team
• Won annual ACM/IEEE Programming Contest, Senior Division

Franklin Academy – Winnsboro, LA
• Salutatorian

PROFESSIONAL EXPERIENCE

Developer, Owner 2017 – Present
Lucky 3 Studios – Metairie, LA
Collaborated with award-winning fantasy novelist Julie Elise Landry to create an interactive fiction game, Foggy Road. Developed game in Twine. Reached the top four slot in the Twine category on itch.io. Generated over 250 views in two weeks.

IT Administrator 2014 – Present
Hand Surgical Associates – Metairie, LA
Managed network administration and day-to-day IT needs of 80 staff members across two locations. Consulted with outside vendors to provide hardware and software solutions, while maintaining HIPAA compliance. Replaced existing analog phone system with Cisco VOIP solution. Implemented a custom-built IT ticketing system using Google Forms. Updated billing software with CPT codes obtained from insurance companies. Performed numerous facility-wide hardware and software upgrades. Installed and maintained digital directory at clinic entrance.

PSAP Administrator 2013 – 2014
Richland Parish Communications District – Rayville, LA
Maintained Richland Parish 911 Emergency system. Provided 24-hour technical support for dispatch staff. Updated and verified existing addresses in parish address database. Issued new addresses to local residents. Maintained fail-safe equipment and generator. Interfaced with additional support providers including ATT, Positron, Trimble, and Smart911. Recommended hardware and software upgrades to 911 Board of Directors.

Support Consultant, Owner 2003 – 2014
Lucky 3 Computing Solutions – Winnsboro, LA
Provided on-site support, troubleshooting, and consulting for multiple clients including a local private school. Maintained a network of over 60 computers. Ensured computers operated to state specifications for electronically-administered standardized testing. Installed a new computing center of 20 computers. Implemented a MAC OS X server for a high school computing laboratory.

Independent Contractor 2003 – 2014
Verigent – Monroe, LA
Performed upgrades of POS systems. Followed given procedures for their installation and documentation. Responded to urgent requests and collaborated with clients’ staff.

Independent Contractor 2003 – 2014
GO2IT – Monroe, LA
Performed upgrades of POS systems. Followed given procedures for their installation and documentation. Responded to urgent requests and collaborated with clients’ staff. Coordinated with other contractors and assisted with their installations via conference call.

Support Technician 2011 – 2012
Bayou Internet and Communications – Monroe, LA
Offered help desk support to dial-up and broadband clients throughout the state of Louisiana. Provided in-house support and troubleshooting of customer’s systems. Configured modems/routers for connection to ADSL.

Adjunct Professor 2009 – 2011
Louisiana Technical College, Northeast Campus – Winnsboro, LA
Trained students enrolled in a two-year degree plan in IT. Taught classes in A+ Hardware, A+ Software, Microsoft Server 2003, Linux, Networking, Ethical Hacking, Java Programming.

Support Technician 2002 – 2003
Quik Internet – Winnsboro, LA
Responsible for troubleshooting clients’ computer issues by phone and in-person. Assembled new computers according to customer specifications. Installed and maintained networks for local businesses. Created and maintained dial-up Internet and email accounts for clients.

AWARDS/HONORS/ACTIVITIES

Member of American MENSA, Northeast Louisiana Chapter 2013 – Present
Developed an online Curriculum Change Management System for ULM Faculty 2012
Won ULM Computer Science Department ACM/IEEE Programming Contest, Senior Division 2012
ULM Amateur Radio Club – Founding Member and Secretary 2011 – 2012
Association for Computing Machinery (ACM), ULM Chapter – Member 2004 – 2012
Licensed HAM Radio Operator – Call Sign KF5MTG 2011
Competed in ACM Programming Contest in Baton Rouge 2009
Eagle Scout – Boy Scouts of America, Troop 53 2003

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